Complaints
Customer Service Training 101
We witnessed a scene that seemed right out of a bizarre movie, at the mall today. Upon finding out an item she purchased was broken, a customer asked for her money back. The cashier […]
bad managers
Work & Career
Why do people quit their jobs?
9 things bosses do that make great employees quit It’s pretty incredible how often you hear managers complaining about their best employees leaving, and they really do have something to complain about, few things are […]